Frequently asked questions
- What does Xylolabs do?
- We develop AI systems that analyze acoustic, vibration, and ultrasonic signals to detect equipment anomalies and environmental changes.
- What industries do you work in?
- We have run projects in ports, power generation, manufacturing, forestry, and security. We assess feasibility by reviewing available signals and operating conditions.
- How does a project work?
- We define the detection target and how results will be used, then design the signal processing, analysis models, and operating software.
- Does it work with existing PLCs and SCADA?
- Industrial protocols such as CAN and EtherCAT support integration. Monitoring can be added without replacing existing equipment.
- Does it work offline or air-gapped?
- Inference runs on on-site equipment and data remains within the customer's infrastructure, allowing operation without an external connection.
- Does our data leave the site?
- Data is stored in the customer's infrastructure or designated cloud and is not automatically transferred to Xylolabs. Access for model development requires a separate agreement.
- How does retraining work?
- We agree on when operating data is used for retraining and how a new model is deployed.
- Do you make hardware too?
- We design sensors and gateways for site requirements and combine them with commercial equipment where appropriate.
- How do we get started?
- Inquiries can be submitted to [email protected] or through the contact page. We review the request before arranging a meeting.
- How long does a pilot take?
- The time to first results depends on data access and equipment conditions; we set it together when we define the scope.
- How does pricing work?
- Pilots have a fixed fee and usually transition to a subscription or maintenance contract. Pricing depends on scope.
- Do you support it after launch?
- Yes. We support the transition to operations, handover, monitoring, and model updates.